We’re always looking for craft beer lovers to join The Open Bottle team! We’re an energetic team of beer enthusiasts that love recommending beers, discussing current beer news, sampling the latest and greatest beers, learning about new ones, and giving our customers the best experience possible. We’re guessing if you’re here, these things are apart of you, too!
Current Openings
(click each position to expand details)
Store Associate part time
Tinley Park and Lockport
Objective: Entails assisting customers in finding and encouraging to purchase required merchandise in a craft beer retail shop and tap room environment.
Part-time positions are typically 8 to 30 hours per week. Must have nighttime and weekend availability. Compensation is hourly, tips, and benefits (see below).
Requirements
• Proven working experience in customer service
• Basic understanding of beer (styles, history, brewing process)
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Cicerone certification(s) preferred
• IL BASSET certification preferred
• Customer service focus
• High school degree; college degree preferred
Responsibilities
• Greet all customers as they walk in
• Assess the customer’s needs and make any recommendations or help locate the merchandise
• Describe products accurately
• Remain knowledgeable on products offered and discuss available options
• Arrange and display merchandise properly
• Assist with monthly product inventory
• Relocate products from the new arrivals section to appropriate areas
• Interact with customers, take orders, and serve drinks
• Make and serve cocktails
• Check customer’s identification and confirm it meets legal drinking age
• Ensure high levels of customer satisfaction through excellent sales service
• Work with co-workers to ensure proper customer service
• Restock and replenish tap room and bathroom inventory and supplies
• Lift boxes, kegs, and other items
• Swap and tap new kegs with old kegs
• Comply with all food and beverage regulations
Benefits
• Paid time off
• Free shift beer
• Invitations to paid team outings & annual holiday party
• New Years Day, Thanksgiving Day, and Christmas Day off. Plus shortened hours on other holidays!
• Discounts on draft beer, packaged products, TOB merch, neat pours, cocktails, draft beer to-go, kegs, and on-premise family discount
• Paid Certified Cicerone Server exam
We will post open positions on this page as they become available. Running our shop takes time (lots of time) and careful attention, so please forgive us if we don’t get back to you right away.
If there are no openings, you can always email us your resume at [email protected]