Jobs at The Open Bottle

We’re always looking for craft beer lovers to join The Open Bottle team! We’re a young, energetic team of beer enthusiasts that love recommending beers, discussing current beer news, sampling the latest and greatest beers, learning about new ones, and giving our customers the best experience possible. We’re guessing if you’re here, these things are apart of you, too!


Current Job Openings

Position Title: Associate

Position Overview: Part-time associate position (about 20 hours per week) that entails assisting customers in finding and purchasing the required merchandise in a craft beer retail shop and tap room environment. To encourage customers to purchase products.

Position Requirements:

  • Proven working experience in customer service
  • Basic understanding of beer (styles, history, brewing process)
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Cicerone certification(s) preferred (must obtain within 90 days of hire)
  • IL Basset certification preferred (must obtain within 30 days of hire)
  • Customer service focus
  • High school degree; college degree preferred

Position Responsibilities:

  • Greet all customers as they walk in
  • Assess the customer’s needs and make any recommendations or help locate the merchandise
  • Describe the beer, cider, or wine accurately
  • Remain knowledgeable on products offered and discuss available options
  • Arrange and display merchandise properly
  • Assist with monthly product inventory
  • Relocate products from the new arrivals section to appropriate areas
  • Date code new products as they arrive
  • Interact with customers, take orders and serve snacks and drinks
  • Check customer’s identification and confirm it meets legal drinking age
  • Ensure high levels of customer satisfaction through excellent sales service
  • Team up with co-workers to ensure proper customer service
  • Restock and replenish tap room and bathroom inventory and supplies
  • Lift boxes, kegs, and other items
  • Swap and tap new kegs with old kegs
  • Comply with all food and beverage regulations

Please send a resume and a quick e-mail explaining why you want to work at The Open Bottle to jobs@theopenbottle.com. Cheers!


We will post open positions on this page as they become available. Running our shop takes time (lots of time) and careful attention, so please forgive us if we don’t get back to you right away.

If there are no openings, you can always email us your resume at jobs@theopenbottle.com

Hours of Operation

Sunday – 12pm to 6pm
Monday – Closed
Tuesday – 10am to 8pm
Wednesday – 10am to 8pm
Thursday – 10am to 9pm
Friday – 10am to 9pm
Saturday – 10am to 9pm

The Open Bottle

7101  W. 183rd St
Unit 105
Tinley Park, IL 60477
(708) 263-0449

info@theopenbottle.com

Patrick BischJobs